FAQ's

HOW DO I PLACE AN ORDER?

You can shop right here! You may also call us at 614-779-9694, or email us at cakepop_biz614@yahoo.com

 

Orders are shipped within 5 business days of the order being placed.Orders are not confirmed until the payment is proccessed. An email we be sent to confirm order.

 

HOW FAR IN ADVANCE SHOULD I PLACE MY ORDER?

We kindly ask that you place your order at least 5 business days before your planned event.

 

Need it sooner? Call us to  614-779-9694,  we will do our best to accommodate your request.

DO YOU HAVE A STOREFRONT? 

To keep costs down, we are currently a home-based business.

 

CAN I PICK UP MY ORDER?

Pick Ups are available Monday-Friday only. Call or email to inquire.

 

IS THE CAKE FULLY COOKED?

Absolutely yes!!! All our cake pops are fully cooked. The soft texture is a result of our creamy frosting mixed with our fully cooked cakes. 

 

HOW BIG IS A CAKE POP? 

Cake pops are  2-4 bites.

 

HOW SHOULD I CARE OF MY YUMMY CAKE POPS?

Best if stored in an air tight container at room temperature. Keep away from heat.

 

HOW LONG ARE CAKE POPS GOOD FOR?

We don't use preservatives of any kind.  While cake pops are enjoyed best fresh, they have a shelf life of 7 days at room temperature.  Just remember to keep away from heat. 

 

DO YOU SHIP?

Yes! We ship nationwide! Flat shipping rate may apply.

Orders are shipped within 5 business days of when the order is received.

DUE TO HIGH TEMPERATURES ACROSS THE US IN THE SUMMER MONTHS, ALL ORDERS WILL BE SHIPPED FED EX PRIORITY OVERNIGHT FROM MAY THROUGH OCTOBER-  $25 S&H. Shipping will be calculated at check out.

HOW ARE CAKE POPS SHIPPED?

Each cake pop is individually wrapped with clear plastic bag and then packed securely in a box surrounded with crinkle paper. This box is then surrounded with styrofoam and packed in a shipping box. In the summer, cold packs are included to help to ensure that the cake pops arrive safely.

DUE TO HIGH TEMPERATURES ACROSS THE US IN THE SUMMER MONTHS, ALL ORDERS WILL BE SHIPPED FED EX PRIORITY OVERNIGHT FROM MAY THROUGH OCTOBER- MINIMUM $25 S&H. Shipping will be calculated at check out.

Orders are shipped within 5 business days of when the order is received.

Popular Treatz does not guarantee or refund any damaged or delayed shipments and products. Popular Treatz is not responsible for goods damaged or delayed due to weather, due to the recipient not being at the shipping destination at the time of delivery, or due to product being left outside in warm or hot temperatures.

 

MY CAKE POPS ARE CRACKED! WHY?

Cake pops are quite sensitive to temperature, too hot they melt and too cold they crack. Most cracks will seal when they reach room temperature but don't worry, your cake pops are still yummy!